Frequently Asked Questions

We're a passionate team of IT experts, delivering innovative solutions that empower your business and drive growth.

General Information

What is Innoviast, and what do you offer?
Innoviast is a global digital solutions company specializing in empowering businesses to grow, scale, and thrive online. We offer a comprehensive suite of digital services, including mobile app development, web development, e-commerce solutions, graphic design, and digital marketing, all delivered through a unique subscription-based model.
How is Innoviast different from other digital agencies?
Our primary differentiator is our subscription-based model. Unlike traditional agencies that charge high upfront fees or project-by-project, we offer a predictable monthly fee that gives you ongoing access to our expert team and a wide range of digital services. This makes high-quality digital solutions accessible and affordable, especially for startups.
Who is Innoviast's ideal client?
We cater to both startups and established enterprises looking to establish or strengthen their digital presence. Our subscription model is particularly beneficial for startups seeking full digital services without significant upfront capital, and for businesses of all sizes who desire a long-term, partnership-focused approach to their digital growth.

The Subscription Model

How does your subscription-based model work?
Our subscription model provides you with continuous access to our digital expertise and services for a fixed monthly fee. Instead of paying per project, you subscribe to a package of services tailored to your needs. This allows for ongoing development, maintenance, and marketing support, treating us as an extension of your team.
What are the benefits of a subscription model compared to traditional project-based pricing?
  • Predictable Costs: You know exactly what you're paying each month, making budgeting easier.
  • No High Upfront Costs: Ideal for startups or businesses with limited capital.
  • Ongoing Support & Evolution: Your digital assets are constantly maintained, updated, and improved, ensuring they remain competitive.
  • Flexibility & Scalability: Easily adjust your service needs as your business grows or changes.
  • Long-Term Partnership: We become a dedicated digital partner, focused on your sustained success rather than one-off transactions.
  • Access to a Full Team: You gain access to a diverse team of specialists (developers, designers, marketers) without the overhead of hiring them in-house.
Can I customize my subscription plan?
Yes, absolutely! We offer various subscription tiers and can tailor solutions to meet your specific goals and budget. We'll work with you to understand your needs and recommend the most suitable plan.
What happens if I need more services than my current subscription covers?
You can easily upgrade your subscription plan to access additional services or a higher volume of work. We'll discuss your evolving needs and adjust your plan accordingly.
What if I want to cancel my subscription?
We aim for long-term partnerships, but we understand business needs can change. Our subscription agreements typically have flexible terms. Please refer to your specific contract for details on cancellation policies and notice periods.

Our Services

What kind of mobile apps can you develop?
We develop custom iOS, Android, and cross-platform mobile applications using modern frameworks like Flutter and Kotlin. This allows us to create native-like experiences that reach a wider audience.
Do you only build new websites, or can you redesign existing ones?
We offer both! Whether you need a brand-new website from scratch or a modern, responsive redesign of your current site, our web development team can help.
What e-commerce platforms do you specialize in?
We specialize in developing secure and scalable e-commerce platforms using industry-leading solutions like WooCommerce (for WordPress) and Shopify. We optimize these platforms for sales and user experience.
What does your digital marketing service include?
Our digital marketing services cover a broad spectrum, including Search Engine Optimization (SEO), social media marketing, paid advertising (PPC). Our goal is to increase your online traffic, engagement, and ultimately, your return on investment (ROI).
Can you help with branding and logo design even if I don't need a website or app yet?
Yes, absolutely! Our graphic design team can assist with creative branding, logo design, and social media content to help you establish a strong visual identity from the start, or refresh an existing one.

Workflow and Process

What is your typical project workflow?
  1. Requirement Understanding: We deeply understand your goals, target audience, and business needs.
  2. Design: We create custom designs that align with your brand and provide an excellent user experience.
  3. Development: Our expert team brings the design to life with precise, scalable, and high-performing solutions.
  4. Testing: We rigorously test each product to ensure it meets the highest standards of functionality and user experience.
  5. Delivery & Support: We deliver the final product and provide ongoing support and maintenance as part of your subscription.
How long does it take to complete a project (e.g., a website or app)?
The timeline varies depending on the complexity and scope of the project. During the "Requirement Understanding" phase, we'll provide you with a clear estimated timeline for initial development. However, with our subscription model, the "project" is ongoing, focusing on continuous improvement and growth.
How will we communicate throughout the project and ongoing services?
We prioritize clear and regular communication. We use a combination of email, dedicated project management tools, and scheduled video calls to keep you updated on progress, gather feedback, and address any questions you may have.
How do you ensure the quality of your work?
Quality is paramount at Innoviast. We follow industry best practices, employ a rigorous testing phase, and have a dedicated team of experienced professionals in each service area. Our ongoing support also ensures continuous optimization and bug fixes.
What kind of support and maintenance do you offer after the initial development?
Our subscription model includes ongoing support and maintenance. This can encompass technical support, security updates, bug fixes, performance monitoring, content updates (depending on your plan), and strategic guidance for continuous digital growth. Specific details will be part of your chosen subscription package.

Pricing and Payment

How do you determine the cost of a subscription plan?
Our subscription costs are determined by the scope of services required, the complexity of your digital needs, and the estimated resources needed from our team. We'll provide a transparent proposal after understanding your specific requirements.
Are there any hidden fees or extra charges?
No, our subscription model is designed to be transparent. All services included in your chosen plan are covered by the monthly fee. Any additional services outside your plan would be discussed and agreed upon beforehand.

Don’t Hesitate to Contact Us

Call Us
+92 3166108108
Email Us
contact@innoviast.com
Office Hours
Mon - Sat: 9.00am - 5.00pm
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